Travel insurance

©Elena Moiseeva
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Why take out travel insurance for a trip to Morocco?

When you decide to travel to a destination like Morocco, your main goal is to escape: enjoy the scenery, make new discoveries and connections, or simply relax… certainly not to worry!
Last-minute cancellations, lost luggage during internal transport, health problems… all kinds of unexpected events can occur before or during your stay in Morocco and spoil your trip.
By subscribing to one of the insurance policies offered by our partner Assurinco, you are guaranteed peace of mind while traveling.

Before your departure, Assurinco covers cancellations due to medical reasons (affecting you or a close relative) and non-medical reasons (such as a leave request being revoked after approval, or job loss due to economic layoff).

While you’re there, the insurance covers hospitalization costs and repatriation assistance. If your trip is cut short, the unused services will be reimbursed.

Most importantly, unlike other insurance policies on the market, it also covers cancellations due to pre-existing conditions, psychological illness, pregnancy, or any condition that prevents you from participating in your planned activities (with a valid medical certificate).

Do you really know what your credit card insurance covers?

Why take out travel insurance when my credit card already provides coverage? It’s a common question, but do you really understand what your card actually covers?
To help you, we provide a comparison between our “Tranquillité” insurance and the coverage offered by various credit cards. The result speaks for itself—take a look!

Download the comparison

What are the terms and conditions for subscribing?

The cost of travel insurance varies depending on the policy selected:

  • The “Tranquillité” insurance costs 4% of the total cost of your trip.

Want to subscribe? It couldn’t be easier!
a. You are about to confirm your trip with your travel advisor: Simply log in to your customer area to register. At step 3, you’ll have the option to add insurance before completing your payment.
b. You’ve already registered and made at least one payment: In that case, just inform your travel advisor or contact bynativ customer service by email at contact@bynativ.com.

Please note: the Tranquillité policy covers all travelers under the same booking without restrictions and is available to all our clients.

Important exclusions of our insurance policy

Please note that international flights are not covered by either of the Assurinco insurance contracts. The insurance only applies to services purchased through us. As a local travel agency, we are not authorized to sell international flights.
The insurance will not reimburse cancellation costs if the borders of Morocco are closed, or if France’s borders are closed.

As a travel agency, we refer to the recommendations of the French Ministry of Foreign Affairs when assessing whether a destination is open and a trip can proceed.
If Morocco’s borders are closed at the time of your trip, we will not be able to deliver the services you booked, and your trip would therefore be cancelled. In such a case, bynativ and Morocco like a local will refund all amounts paid for services booked through us. We will also offer to reschedule your trip at no extra charge.

Furthermore, the insurance will not cover cancellation fees if a traveler chooses to cancel their trip voluntarily when borders are open and travel is still possible.

Also, although it is possible to subscribe to the insurance after booking your trip, any events that occur between the booking date and the date of insurance subscription will not be covered in case of a claim, as coverage only begins on the subscription date.

Check out our full insurance terms and conditions for more details.

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